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Home Shipping Policy

Shipping Policy

Shipping Policy

SHIPPING POLICY

At Bodybuilding BD, we are committed to delivering authentic supplements, fitness equipment, and sports products safely, quickly, and professionally across Bangladesh. All orders are processed with care to ensure secure packaging, product safety, and reliable delivery service.

1. ORDER PROCESSING

  • Orders are usually processed after confirmation through phone call, SMS, WhatsApp, or online payment verification.
  • Processing time may vary during holidays, promotional campaigns, or high-order periods.
  • BODYBUILDING BD reserves the right to verify orders for fraud prevention and delivery security purposes.

2. DELIVERY COVERAGE

We currently deliver across all major cities and districts in Bangladesh through trusted courier and logistics partners.

3. ESTIMATED DELIVERY TIME

Inside Dhaka City

  • Orders confirmed before the daily cutoff time may qualify for same-day or next-day delivery depending on location and courier availability.

Outside Dhaka

  • Estimated delivery time is generally 1–3 business days.
  • Remote or rural locations may require additional delivery time depending on courier network coverage.

Delivery timelines are estimated and may occasionally vary due to:

  • Weather conditions
  • Courier delays
  • Political or transportation disruptions
  • Public holidays
  • High-order volume periods

4. SHIPPING CHARGES

Shipping charges may vary depending on:

  • Delivery location
  • Product weight or size
  • Courier service availability
  • Promotional offers

Standard delivery charges are generally:

  • Inside Dhaka: BDT 100
  • Outside Dhaka: BDT 180

Final shipping costs are displayed during checkout or order confirmation.

5. COURIER & TRACKING

Orders are delivered through trusted courier partners including Steadfast Courier and other authorized logistics providers.

Customers may receive:

  • SMS updates
  • Email notifications
  • Tracking information after shipment dispatch

6. PACKAGING & PRODUCT SAFETY

We carefully package products to reduce the risk of:

  • Damage during transit
  • Seal tampering
  • Leakage or packaging issues

Customers are encouraged to inspect parcels upon delivery.

7. DELIVERY FAILURE & REATTEMPTS

If delivery fails due to:

  • Incorrect address
  • Incorrect phone number
  • Customer unavailability
  • Repeated refusal to receive orders

Additional delivery charges or advance payment requirements may apply for future orders.

8. DAMAGED PARCEL PROCEDURE

If a parcel appears visibly damaged during delivery, customers should:

  • Take clear photos/videos immediately
  • Contact our support team within 24 hours
  • Avoid using damaged products before verification

9. CONTACT INFORMATION

For shipping assistance or delivery support, please contact:

We continuously work to improve delivery speed, packaging quality, and customer satisfaction across Bangladesh.

Need Help?

Contact our support team anytime.

Contact Support