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Go to the shopTerms & Conditions
Terms & Conditions
TERMS & CONDITIONS
Welcome to Bodybuilding BD. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
1. ABOUT US
Bodybuilding BD is a Bangladesh-based online store specializing in authentic gym supplements, sports nutrition products, fitness accessories, wellness products, sports items, and gym equipment.
Our goal is to provide genuine products, reliable customer service, and professional support to fitness enthusiasts, athletes, gyms, and health-conscious customers across Bangladesh.
2. PRODUCT AUTHENTICITY
We strive to provide 100% authentic and original products sourced from trusted importers, distributors, manufacturers, and suppliers.
Customers are encouraged to verify authenticity through:
- Batch codes
- QR codes
- Manufacturer verification systems
- Official brand authentication methods
We do not knowingly sell counterfeit or imitation products.
3. HEALTH & SUPPLEMENT DISCLAIMER
The products sold on this website are dietary supplements, sports nutrition products, fitness accessories, and wellness-related items only.
These products are not intended to diagnose diseases, treat medical conditions, cure illnesses, or prevent diseases.
Customers should consult a qualified healthcare professional before use, especially if they:
- Are pregnant or nursing
- Have medical conditions
- Are under medical supervision
- Are taking prescription medications
- Have allergies or sensitivities
Customers are responsible for using products according to recommended guidelines and manufacturer instructions.
4. ORDERS & PAYMENTS
Orders are processed after successful confirmation by our customer support team.
We reserve the right to cancel, limit, or refuse orders due to:
- Pricing or technical errors
- Product unavailability
- Suspicious or fraudulent activity
- Incomplete customer information
- Delivery limitations
Available payment methods may include:
- Cash on Delivery (COD)
- Mobile Banking
- Bank Transfer
- Online Payment Gateway
Advance payment may be required for selected products, imported items, pre-orders, or commercial gym equipment.
5. DELIVERY POLICY
We provide delivery services throughout Bangladesh.
Delivery times may vary depending on:
- Customer location
- Courier availability
- Product availability
- Public holidays
- Weather conditions
- Transportation disruptions
Estimated delivery times are provided during order confirmation, but delays may occasionally occur due to external factors beyond our control. Customers are responsible for providing accurate delivery information and being available to receive orders.
6. RETURNS, REFUNDS & EXCHANGES
For hygiene, safety, and authenticity reasons, opened supplements, consumable products, and nutrition items are generally non-returnable and non-refundable unless:
- Wrong product delivered
- Expired product received
- Damaged product received
- Manufacturing defect found
Customers must report any issue within 24 hours of receiving the product.
To process claims, customers may be asked to provide:
- Product photos
- Packaging photos
- Invoice or order information
- Unboxing evidence where applicable
Refunds or replacements are subject to inspection and approval. Shipping charges may be non-refundable in certain cases.
7. GYM EQUIPMENT & COMMERCIAL ORDERS
Commercial gym equipment, heavy fitness machines, and large accessories may:
- Require advance payment
- Involve additional shipping charges
- Have separate delivery timelines
- Require supplier confirmation before dispatch
Installation support and warranty services may vary depending on product type, supplier policy, and customer location.
8. PRICING & AVAILABILITY
Prices, discounts, promotions, and stock availability may change without prior notice.
We reserve the right to:
- Correct pricing errors
- Modify product information
- Discontinue products
- Limit quantities per order
All offers are subject to availability.
9. USER CONDUCT
Users agree not to misuse this website or engage in activities that may damage, disrupt, or interfere with our services, systems, customers, or business operations.
Prohibited activities include:
- Fraudulent orders
- False information submission
- Abuse of customer support
- Unauthorized commercial use
- Spamming or malicious activities
10. UNAUTHORIZED ACCESS & SECURITY POLICY
Users are strictly prohibited from attempting to gain unauthorized access to this website, servers, customer information, admin panels, payment systems, APIs, or connected services or databases.
The following activities are strictly forbidden:
- Hacking attempts & brute force attacks
- Malware or virus injection
- Data scraping without permission
- Credential theft & reverse engineering
- Exploiting vulnerabilities
- DDoS attacks & spam attacks
- Unauthorized bot activity
BODYBUILDING BD reserves the right to block suspicious IP addresses, suspend or terminate accounts, restrict access to services, report cybercrime activities to relevant authorities, and take legal action where applicable.
We continuously monitor our systems to maintain platform security and customer data protection.
11. DATA PROTECTION & PRIVACY
We use industry-standard security measures to help protect customer information, payment data, and transactions. However, customers are also responsible for maintaining the confidentiality of their account credentials and personal devices.
Customer information is used only for:
- Order processing
- Customer support
- Delivery coordination
- Service improvement
- Marketing communications where permitted
We do not intentionally sell customer personal information to third parties.
12. INTELLECTUAL PROPERTY
All content on this website including logos, branding, graphics, product descriptions, website content, images, and design elements are the property of Bodybuilding BD or their respective owners unless otherwise stated.
Unauthorized copying, reproduction, or commercial use is prohibited.
13. LIMITATION OF LIABILITY
BODYBUILDING BD shall not be responsible for:
- Misuse of supplements or products
- Allergic reactions
- Incorrect product usage
- Delayed deliveries caused by third parties
- Technical interruptions or temporary website downtime
- Indirect or consequential damages
Customers are responsible for following proper usage instructions and consulting professionals where necessary.
14. AI & AUTOMATED SYSTEMS
Our website, search systems, chat support, and product recommendations may use AI-powered technologies and automated systems to improve customer experience and provide relevant suggestions.
Automated recommendations are informational only and should not replace professional medical, nutritional, or fitness advice.
15. THIRD-PARTY SERVICES
We may use third-party services including:
- Payment gateways
- Courier providers
- Analytics services
- Marketing tools
- AI technologies
- External integrations
We are not directly responsible for disruptions or issues caused by third-party platforms or services.
16. CHANGES TO TERMS
We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the updated terms.
17. CONTACT INFORMATION
BODYBUILDING BD
Dhaka, Bangladesh
- Website: bodybuilding.com.bd
- Email: info@bodybuilding.com.bd
- WhatsApp Business: +880-19723-58457
Customer Support available via Phone, WhatsApp, Facebook Page, and Website Chat Support.
18. ACCEPTANCE OF TERMS
By using this website, placing orders, or interacting with our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Need Help?
Contact our support team anytime.